Help! Facebook Birthday Tile is not working for me!

Last updated: March 20th 2012

March 20th

We are experiencing issues with our host and will update when we have any new information. For now, the app is not working.

Setup

We are seeing some issues with replies coming from Facebook when authorizing. We are working on fixing this on our side and engaging Facebook, but are not yet sure on why this is happening.

Some users report that using the โ€œAlternate loginโ€ method on the login page solves the issue. Please try that.

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15 Responses to Help! Facebook Birthday Tile is not working for me!

  1. Richard says:

    So…what do I do after I log in to F’book and get the screen that says:”Success”

    • SocialEbola says:

      Hi Richard,

      Did you try using the “Alternate login” method as described above?

    • Nick says:

      The alt login never appears, just a big white box with a tiny success in the corner. Since the app already has my login and permissions, it doesn’t request anything anymore.

      • SocialEbola says:

        Hmm.. That kind’a sucks. Have you done a lot of customization to the app? If not, re-installing and choosing the “alternate id” should work for you. If you did customize stuff, it may be a bit painful to do. In the latest version, we added some logging that will help us figure out what’s going on wrong. Can you please email us from within the app – that will help us figure out what’s wrong and hopefuly fix it.

      • SocialEbola says:

        Oh. And thanks for your patience. We know how annoying this can be.

      • Nick says:

        Ok, I didn’t have many non fb birthdays so I uninstalled and reinstalled and that got me the login and I was able to do the alt login and it worked. Thanks, I really like your app!

      • SocialEbola says:

        Damn. ๐Ÿ™‚ I really wish I would have asked you to email me from the app first – we need to try and figure out what’s causing these issues.

  2. Nick says:

    Easy enough to recreate. I just did and emailed you from the app.

  3. james says:

    Getting authorization error, was working fine until yesterday. Tried uninstalling and reinstalling.with no success. There was also no customization done

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